Contact Us
Whether you're a current customer, need support, or want to learn about protecting your home — we'll direct you to the right team.
Thinking about home security or want to learn more before deciding? Our specialists answer questions without pressure.
Send Us a MessageAlready a customer? Reach our account team for system questions, changes to your service, or anything related to your account.
Customer PortalIf something has not met the standard you expect from us, this team reviews concerns directly and works toward resolution.
Email This DepartmentDisputing a charge or credit report entry? This dedicated team handles credit-related inquiries and formal dispute resolution.
Email Credit TeamQuestions about your statement, payment methods, or account details? Our billing team can pull your account and assist directly.
Log In to My AccountInterested in the Safe Home Security dealer program or exploring a business partnership? Reach our commercial team directly.
Contact Partner TeamUse the form to reach any department. Select the topic that best fits your inquiry and a specialist will follow up within one business day — or sooner if the matter is urgent.
We respond within one business day. Urgent matters — call us directly.
For new service questions, account changes, system support, and all general inquiries. Available 24 hours a day, 7 days a week.
If your concern has not been resolved through standard support, this team handles escalated matters directly and with accountability.
To dispute a credit report entry or billing record associated with your account, contact this department directly with your account details.
For authorized dealer program inquiries, integration partnerships, and commercial service arrangements. Contact our business development team.